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Shipping policy

Shipping Costs
Shipping costs are calculated based on the weight of your order and your shipping address. You will see the exact shipping cost for your order during checkout.
Shipping Times
  • Standard Shipping: Orders typically ship within 2-3 business days.
  • Expedited Shipping: Orders typically ship within 1-2 business days.
Please note that these are estimated shipping times and may vary depending on factors such as inventory levels, carrier delays, and unforeseen circumstances.
Shipping Carriers
We use a variety of shipping carriers, including [list of carriers, e.g., Aus Post, Big Post].
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue.
Returns and Exchanges
Please refer to our Returns and Exchanges policy for more information.
If you have any questions about our shipping policy, please contact us
at sales@tridentps.com.au